FREQUENTLY ASKED
Questions, answered plainly.
How we work, how pricing is approached, who owns the code, what happens after launch and how data is handled. Anything that depends on your project is set in the written proposal and contract.
01Process
How does a project begin?
You send a short brief through the contact form. We reply with questions or suggest a call and hold a discovery conversation about your goals, users, current situation and constraints. After that you receive a written proposal; work starts only after you approve it.
What do you need from me at the start?
Your goals, the tools or website you use today, examples you like and any known constraints. Content and brand assets are needed later, during design.
Which steps does a project go through?
Six: discovery, strategy, design, development, testing & quality, and launch & support. The Process page shows what you provide and what you receive at each step.
Will I see the product before it is built?
Yes. Key screens are designed for desktop and mobile and approved by you before development; a clickable prototype is prepared where it is useful.
How do I follow progress during development?
Work is delivered in milestones with working previews on a staging link. You have a direct contact, regular updates in plain language and written confirmation of any scope change.
How long does a project take?
It depends on scope. A focused website and a multi-module platform have very different timelines, so the proposal contains a milestone plan for your specific project.
Do you work with clients outside Turkey?
Yes. We work in Turkish and English and communicate remotely; meeting times and time zones are agreed at the start.
02Pricing approach
How is the price determined?
By scope, complexity, integrations, content readiness and timeline. You receive a written estimate after discovery.
Why are there no fixed prices on the website?
Two projects with the same name can differ greatly in scope. Publishing a fixed number would either mislead you or force a template solution, so the cost is set per project in the written proposal.
How are payments structured?
Payment terms and milestones are set per project in the contract.
What happens if the scope changes during the project?
Scope changes are confirmed in writing before they are built, together with their effect on timeline and cost.
Is the first conversation free of obligation?
Yes. Discovery is there to understand your needs; there is no commitment until you approve a written proposal.
03Ownership & code
Who owns the finished software?
Ownership and handover are defined in the contract. Our default approach is that what we build for you belongs to you.
Will I receive the source code?
Source code delivery is defined in the contract; handover with documentation is part of the launch step.
Which technologies do you use?
Modern, widely supported technologies chosen per project. The Technologies page lists the tools we work with and why.
Can another team continue the work later?
That is the goal of typed, reviewed code and handover documentation: the product should not depend on a single person or company to be maintained.
Can you integrate third-party services?
Usually yes, if the service offers a documented API and you have account access. We check documentation and limits before confirming scope.
04Maintenance & support
Do you offer maintenance after launch?
Yes. Maintenance can cover updates, security patches, fixes and improvements. Scope and duration are set per project in the contract.
Is there a support period after go-live?
Launch includes deployment, monitoring of the go-live and the support period agreed in the contract.
Can you take over and improve an existing system?
Yes. We first review the existing code, infrastructure and data, then recommend improving, refactoring or rebuilding parts of it — whichever is most sensible.
Who handles hosting and the domain?
We need access to the domain and hosting to go live. Who holds the accounts and who pays for them is set per project in the contract.
05Data & KVKK
What happens to the information I send through the contact form?
It is used to respond to your request, stored in a database and viewed only in a password-protected admin panel. Details are in the KVKK Information Notice and the Privacy Policy.
Does this website use tracking cookies?
No. The site sets no cookies for visitors. It uses cookieless, first-party visit statistics that store no IP address; you can turn them off under Cookie preferences, and browsers sending Do-Not-Track or GPC are not measured.
Can you build KVKK-aware features into my product?
Yes: privacy notices, consent flows where they are needed, data minimisation and access controls can be part of the scope. The legal assessment itself should be done by your legal advisor.
Who is responsible for my users' data in the software you build?
Usually you are the data controller for your product. Roles and responsibilities, including any data processing agreement, are set per project in the contract.
Still have a question?
Send us a brief